Connect AI replies
A suggested reply for each review, written by Claude with your own Anthropic key. You edit it, preview it and send it.
What it unlocks in StoreScope Analytics
- A suggested reply for each review on the Reviews page. You edit it, preview it and send it.
The access it needs
| For | Least role or permission |
|---|---|
| Drafting replies | An Anthropic API key (billed to your Anthropic account, one short request per suggestion) |
Steps
- Anthropic Console, API keys: create a key for StoreScope. Open API keys
- Each suggestion is one short request billed to that key. Nothing is posted to a store until you send it.
- In StoreScope Analytics, open Connections, choose AI replies, fill in the form and save. The connection is checked live with the store first; a connection that fails the check is never saved.
What the form asks for
| Field | Note | |
|---|---|---|
| Anthropic API key | required |
Keys and secrets are stored encrypted and used only for your workspace. Only the non-secret fields are shown back.
Errors the check can show
The exact sentence the Connections page shows, then what to do. Italic words are filled in with your own values.
API key is required.
Create a key in the Anthropic Console, API keys.
An Anthropic API key starts with sk-ant-.
Copy the whole key.
Anthropic refused the API key.
The key was deleted or is wrong. Create a new one.
The key has no access to the API.
The key's workspace cannot use the API (billing or permissions in the Anthropic Console).
Anthropic answered status.
Anthropic answered something unexpected. Try again in a few minutes.
Errors any connection can show are on Connect your stores.